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Re: Dead Packard Bell -Linux blamed (a tad long)



hey dan ,
I was called to install some design software for a home improvement 
company....no problem(i thought)went there to find that the owner of the 
company had been using the computer at home games and stuff on it 
well i didn't have my uninstaller on me and instead of spending all day 
trying to clean up everything manually I thought I  would just 
re-install win95 .... I cant remember why i didn't do so from master 
pb-cd possibly because i didn't have the floppy to go with it , i don't 
remember , but after installing from win95-oem-cd it no longer detected 
cd i called tech-assistance spent hours HOURS with them trying to get it 
back running last thing did was open case reset jumpers for cd and it 
worked .... but it wasn't permanent and i would end up resetting them 
again .... they sent me an updated cd and floppy 
which fixed the problem and they said it was a pb bug .... so see if pb 
will send you an updated masterdisk for that specific system and this 
may fix the problem, i dont know , but i don't think that company will 
be calling me anytime soon to do any computer work.... pb's should not 
be called pc's because they barely follow the open system standard that 
goes for compaqs too. :)


>From klug-request@klug.armintl.com Wed Oct 14 20:33:31 1998
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>From: "dmann" <dmann@battlecreek.net>
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>Subject: Dead Packard Bell -Linux blamed (a tad long)
>Date: Wed, 14 Oct 1998 22:15:46 -0400
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>    I just recently went over to a friends house who was running win95 
on
>his 133 PBell.  he got the machine used, isn't real familiar with 
computers,
>yada yada yada, and he started having some probs with the registry .  I 
told
>him to see if he could restore the registry.  He tried and couldn't.
>needless to say, he had the packard bell master restore disk and 
decided to
>just do a restore.  Well, I don't think he realized that he was going 
to
>lose everything in the process. any how, he did the master restore, and
>called me up and told me that he was still getting errors, but this 
time
>different ones.  He has seen linux running on my machine, and said he 
wanted
>to try it on his.  I told him that since he had already lost all of the
>stuff he had, he might as well just partition the drive for linux and 
win,
>reinstall win and install linux, two birds with one stone, you know?  
So I
>go over to his place with my recent version of BS ware, and install
>absolutely no probs.  he says "don't even bother with putting windows 
back
>on man... I wanna learn this" but the guy goes online through aol and I
>don't know how that goes with linux.  So I told him that we would just
>reinstall win also.  So we do. and we got the same errors as before.
>packard bell can't just make it easy to do the install, they have to 
have
>all this proprietary software, which you have very little control over, 
so I
>tell him lets just install 95 off of a microsoft disk.  well, he says 
he'll
>get one...but in the mean time, lets try the master restore from his 
sisters
>PBell, a bit newer machine, maybe it'll work.  so off he goes, putting 
this
>new pb stuff on, and when it gets to the windows part it hangs.  I hit 
the
>reset button, and wait for the machine to boot off of the floppy, which 
it
>does, but now it says it can't find a cdrom device. So, I get dropped 
to a
>dos prompt, and try to see how much got loaded on the harddrive before 
it
>quit.  Invalid drive is what I get.  I know that the PBell software 
just
>formatted the thing, I watched it.  So I go to do a dos fdisk, and I 
get the
>response "no fixed disks present" and I think 'Oh CRAP!'.
>so I put in the linux install bootable, because linux found all the 
hardware
>the first time just fine.  Linux gets to the point where it normally 
tells
>you to insert the cdrom but instead says 'scsi or other cdrom ?'.  It 
was
>just there like 1 hour ago.  we never took the case off! I go into bios 
and
>I get 'not installed' for the primary and secondary IDE bus.  
Hmmmm....any
>clues on this part anyone?  bios was set on auto configure...
>
>So, we take the computer to school, and talk to the guys taking the A+ 
cert
>class and our instructors.  The first thing they said was
>"what are you doing installing linux on a packard bell?!"  "that 
probably
>messed it up".  I said NO WAY linux was working fine, infact I had 
xwindows
>running and the modem configured and dialing in half the time it took 
to get
>windows on in the first place.
>
>next step, they say "packard bells have a serial number on the disk and 
if
>you partitioned it you erased it"  and "you probably need to do a low 
level
>format". To which I respond "how are you going to do a low level format 
on a
>drive that the computer can't find?". I know that the hardware has to 
have
>some kind of built in identification, because when linux boots it even 
tells
>you what brand and model # you stuff is.  We're not even getting this 
out of
>the machine now.
>
>Well, we pulled the drive out and put it in another machine, and there 
was
>the windows partion, with a mostly installed system, I think even 
bootable,
>just missing some drivers.
>
>Now, everyone want's to just blame linux.  Any ideas here?  Was this a
>coincidental hardware failure? or possibly software induced?  the 
system
>will still boot, but has no ide devices working.  Could this be a bios
>problem, even though the computer boots and It'll go into bios 
configure?
>
>My whole point all along was that linux installed on this system with 
no
>snags whatsoever.  windows was absolutley plagued.  I need a witch 
doctor to
>get windows installed.
>
>sorry so long, but I am getting tired of folks ragging on linux-
>(credit where credit is due, you know?)
>
>
>Dan
>
>


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