[Speakers] Repeats

[Adam Tauno Williams]

> > > > If you could pick a few PAST KLUG presentations to see again (possibly
> > > > somewhat updated),  which ones would it be?
> > > I'd like to see what kind of tools and methods some of the System
> > > Administrators use to document their networks.
> > Could you elaborate?  I assume you DO NOT mean OO & Dia?
> Is that what you use?

In part, yes.  We have 

1.) A dia diagram to show the endless parade of telopoly
technicians/managers/marketroids.
2.) A HUGE spreadsheet that contains lots of technical information: servers,
MAC#, version, etc...  Just do it this way because it is easy to hand/send to
someone and say "look in there"
3.) A owriter document entitiled "Enterprise Directory Users Manual" which
outlines setup, procedures, schema, etc... in a way hopefully useful to both
Adminsitrators and "Power Users".

> Let's say you have a printer in (choose remote location) that's not working.
> How do you tell what ip it is? It's on a jet-direct. What's it's password?
> What switch is it connected to? What's it's serial number and when did you
> purchase it?

For that instance: rfc3712; which defines a "standard" schema for storing
printer information.  We will go with an RFC defined method whenever possible.

Passwords for printers, routers, etc... are stored in documents in OGo.  The
"root" password is in an envelope in a safe.

For asset information we currently just have a couple tables in a database
maintained via the intranet (php + html forms).  We designed this a LONG time
ago,  probably products/projects to do it now.

> Are there other things that you keep track of?

The endless list of maint/change items.  Most of this we track in OGo, since it
is easily searchable.  Most requests/tasks go through there.  Facilitates the
use of things like palms - you can take notes when standing in front of a rack
or wherever and they actually get into the system and not the washing machine.

There are a set of cron jobs that run on the servers that inventory
configuration, etc... and post the data as mail messages to IMAP shared
folders.  Each server has its own subfolder.  Hence you can sort by date, title
(subject), etc...  These include status reports (disk free, blah blah...),
maint tasks (infected files moved to quarantine, old files removed, etc...),
and important configuration files (as attachments).

Any of these constitute a presentation?